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Posted August 08, 2026

Front Office/Customer Service Representative

Closets By Design Charlotte
Charlotte, NC, US Full Time
20USD per hour

Job Description

Job Description
We are currently seeking an enthusiastic and motivated individual to immediately fill the position of Front Office/Customer Service. Applicants must demonstrate a commitment to client satisfaction by communicating what is necessary in a genuinely friendly and professional fashion.

Benefits
  • Listed pay of $20 / hour.
  • Paid training and ongoing professional development (certifications, courses,...etc.).
  • Paid holidays and paid time off.
  • Health and retirement benefits.
  • Open door policy with your manager.
Responsibilities
  • Answer and direct incoming phone calls and be responsible for booking appointments.
  • Manage designers’ appointment calendars in CRM.
  • Greet visitors and assist with office support needs.
  • Deliver administrative support for office staff, sales team, and production/installation department.
  • Complete general office duties with strong verbal and written communication skills.
Requirements
  • No degree is needed. We are looking for candidates with office experience.
  • Proficient in Microsoft Office.
  • Excellent phone etiquette.
  • Strong personal organizational skills.
  • Strong work ethic.
  • Strong verbal and written communication skills.
  • Customer oriented, friendly and enthusiastic.
Closets by Design - Overview
  • Closets by Design is a nationally recognized leader in home organizing systems.
  • We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall-beds, garage cabinetry and more.
Closets by Design - Our Values
  • Serve Others
  • Be a Problem Solver
  • Trust the Process
We respond to all candidates within 24 hours and complete hiring in 7 days.

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