Field Technician Assistant
Job Description
IAH Cloud Services Inc. is seeking a Field Technician Assistant to support onsite technical operations in Pasadena, TX.
Position SummaryThe Field Technician Assistant provides hands-on assistance to field technicians during installation, service, and troubleshooting activities. This temporary, onsite role is ideal for a dependable individual who enjoys learning on the job and contributing to accurate, timely service outcomes.
In this role, you will help prepare equipment, support customer-facing work under technician guidance, and maintain organized job site readiness. You will follow established safety procedures and support quality standards throughout each assignment.
Key ResponsibilitiesAssist field technicians with setup, installation support, testing, and basic troubleshooting tasks as directed
Prepare and stage equipment and materials before service visits, ensuring items are accounted for and ready for use
Support routine inspections and documentation of job status, parts used, and completed work tasks
Maintain safe and clean work areas, following all site and company safety procedures
Communicate professionally with onsite team members and assist with customer coordination when appropriate
Ability to work onsite in Greater Houston, Texas Area for temporary assignments
Comfort with hands-on tasks, learning new procedures quickly, and following step-by-step instructions
Willingness to assist with physical work, including lifting and carrying equipment as needed
Strong reliability and punctuality, with a commitment to completing assigned tasks accurately
Basic troubleshooting mindset and willingness to ask questions and escalate issues to the lead technician
Prior experience assisting with field service, maintenance, or technical support work
Familiarity with basic tools, measurements, and common technical procedures used during service visits
Experience working in a customer-facing environment with professionalism and courtesy
Demonstrated attention to detail when recording work notes and keeping tasks organized
Ability to work effectively in a team and adapt to changing onsite priorities
