Authorization Specialist

Overview

Are you detail-oriented, a great communicator, and passionate about helping patients get the care they need? At Adoration Hospice, we believe that every step in the healthcare process matters — especially when it comes to navigating insurance approvals. Become a vital part of our team as an Insurance Authorization Specialist and help us ensure that patients receive timely access to the services they deserve. If you thrive in a fast-paced environment and have a knack for organization and problem-solving, this role is for you!

How YOU will benefit:

• Professional Growth: Access ongoing education and training opportunities to advance your career in healthcare administration.
• Collaborate Environment: Work alongside a supportive team dedicated to quality patient care.
• Meaningful Impact: Take pride in helping patients access necessary healthcare services efficiently and without delay.

Benefits and Perks for You!    

• Medical, Dental, Vision insurance   
• Health Savings & Flexible Spending Accounts (up to $5,000 for childcare)   
• Tuition discounts & reimbursement   
• 401(k) with company match   
• Generous PTO   
• Mileage reimbursement 
• Access to wellness and discount programs such as Noom, SkinIO (Virtual Skin Cancer Screening), childcare, gym memberships, pet insurance, travel and entertainment discounts and more!   

*Benefits may vary by employment status   

Responsibilities

As an Authorization Specialist, You will:     

• Be the crucial link between patients, insurance companies, and our clinical teams by obtaining and tracking preauthorization.
• Provide outstanding customer service by answering calls and assisting both staff and insurance representatives.
• Monitor and manage authorization statuses using computer reports and maintain clear, accurate documentation.
• Safeguard sensitive patient information with the utmost confidentiality and professionalism.
• Collaborate across multiple departments to ensure smooth communication and efficient service delivery.
• Identify and resolve authorization challenges quickly by working closely with your supervisor and the team.
• Play an active role in training new employees on authorization processes and best practices.

Qualifications

• High school graduate or GED
• Minimum of one (1) year of experience in health care billing and/or authorization practices
• General knowledge of the framework, organization, and function of home care
• Sound knowledge of health care operations and third-party reimburesment
• Proficient in the use of Microsoft Office (Word, Excel, Outlook, Internet Exploreer) with the ability to learn industry specific software applications
• Solid organizational skills, throughness, and a keen attention to detail with the ability to multi- task while prioritizing effectively
• Ability to work independently and in a team enivronment
• Excellent, oral, written, and interpersonal communication skills
• Professional appearance and demeanor