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Posted August 08, 2026

Client Care Coordinator

Dawson
Dublin, OH, US Full Time

Job Description

Job Description



Client Care Coordinator
Mortgage & Financial Services
$22.00-$25.00 per hour + $125 per loan worked
Monday-Friday, 9:00am-5:00pm
Dublin, Ohio – Emerald Parkway (Onsite)
Permanent Opportunity
Why You’ll Love This Job:
  • The following benefits are offered:
    • Medical, Dental, and Vision insurance
    • 401(k) with up to 8% company match
  • Join the #1 team in the country specializing in the Lifestyle Home Loan – a niche mortgage product designed to help homebuyers age 62+ purchase a home while preserving their retirement savings
  • Meaningful work – you’ll help people navigate one of the most significant financial decisions of their lives
  • Collaborative, supportive team culture where your contributions are recognized
What You’ll Do:
  • Guide clients through each stage of the loan process from application through closing – ensuring every step is completed accurately, efficiently, and on time
  • Collect, organize, and manage required loan documentation
  • Coordinate with borrowers, loan officers, builders, Realtors, title companies, and underwriting to keep all parties aligned
  • Provide regular status updates so everyone involved knows exactly where the loan stands
  • Monitor deadlines and proactively resolve issues to keep closings on schedule
  • Deliver an exceptional client experience from first contact through closing
What We’re Looking For:
  • Exceptional attention to detail – you take pride in accuracy and getting it right the first time
  • Outstanding communication and follow-through – clients and partners count on you to keep them informed
  • Ability to manage multiple files and priorities simultaneously in a fast-paced environment
  • Comfortable learning and navigating multiple technology platforms and software systems
  • Genuine desire to serve others and create an outstanding client experience
  • Mortgage, banking, title, or real estate experience is helpful but not required – the right attitude, work ethic, and willingness to learn matter more
Apply Today!
Upload your resume – no cover letter required. Our recruiters will review applications quickly and help connect you to this role and other opportunities.
About Dawson
Dawson is a trusted staffing partner in Central Ohio. We help job seekers grow their careers with fast feedback, personalized support, and access to multiple employers through one application.

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