Posted August 08, 2026
HR and Benefit Specialists, Coordinators and Assistants (Retirement and Pensions)
The HR Source
Upper Marlboro, MD, US
Full Time
25USD - 30USD per hour
Job Description
Job Description
Requirements
What You’ll Do
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Coordinate Core Operations: Process transactions for pension and retirement plans.
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Deliver Exceptional Service: Serve as the trusted contact for employees, retirees, and beneficiaries via phone, email, and in-person consultations. Excellent customer service skills are a must.
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Ensure Compliance: Review case files for accuracy and compliance with plan documents and standard operating procedures.
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Collaborate Across Teams: Partner with HR leadership, benefits analysts, and vendors to resolve inquiries efficiently.
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Maintain Confidentiality: Handle sensitive personal and financial records with strict privacy standards.
Requirements
What You’ll Bring
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Experience: 1–3 years of professional HR office experience (pension experience strongly preferred).
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Communication & Care: Strong verbal/written communication and customer service skills.
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Tech Skills: Proficiency in Microsoft Office 365 (Outlook, Excel, Word, Teams, SharePoint).
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Problem-Solving & Detail: Ability to spot discrepancies, route cases accurately, and manage multiple priorities in a fast-paced environment.
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Education: Bachelor’s degree preferred but not required.
