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Posted August 08, 2026

HR and Benefit Specialists, Coordinators and Assistants (Retirement and Pensions)

The HR Source
Upper Marlboro, MD, US Full Time
25USD - 30USD per hour

Job Description

Job Description
What You’ll Do
  • Coordinate Core Operations: Process transactions for pension and retirement plans.
  • Deliver Exceptional Service: Serve as the trusted contact for employees, retirees, and beneficiaries via phone, email, and in-person consultations. Excellent customer service skills are a must.
  • Ensure Compliance: Review case files for accuracy and compliance with plan documents and standard operating procedures.
  • Collaborate Across Teams: Partner with HR leadership, benefits analysts, and vendors to resolve inquiries efficiently.
  • Maintain Confidentiality: Handle sensitive personal and financial records with strict privacy standards.


Requirements
What You’ll Bring
  • Experience: 1–3 years of professional HR office experience (pension experience strongly preferred).
  • Communication & Care: Strong verbal/written communication and customer service skills.
  • Tech Skills: Proficiency in Microsoft Office 365 (Outlook, Excel, Word, Teams, SharePoint).
  • Problem-Solving & Detail: Ability to spot discrepancies, route cases accurately, and manage multiple priorities in a fast-paced environment.
  • Education: Bachelor’s degree preferred but not required.


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