Hotel Front Desk Night Auditor
Job Description
$16 - $17 hourly
Responsibilities:
- Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
- Perform additional bookkeeping, administrative, and accounting procedures as required
- Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
- Ensure all guests feel they are having an exceptional experience at the property
- Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
Qualifications:
- Excellent customer service and communication skills are required
- Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
- Proficiency with computers is required; experience with reservation and accounting software is desired
- Flexible overnight hours are required
- Diploma or equivalent from high school is required; some college is desired
About Company
Set in the historic Washington Education Center building at the base of the 40th Street Bridge, TRYP Pittsburgh | Lawrenceville is a boutique neighborhood hotel located in the center of what TIME and Money Magazines named “The Coolest Neighborhood in America.” Steeped in neighborhood history and adorned with local art, the 108-room hotel is home to two restaurants, a coffee bar, spectacular rooftop city and neighborhood views, and two distinct event spaces for celebrations and events.
TRYP Pittsburgh | Lawrenceville is a local gathering place and a hidden gem destination just 3 minutes from Downtown Pittsburgh, 30 minutes from Pittsburgh International Airport, in the heart of one of the City's most celebrated art, dining, and shopping districts.
