Posted August 08, 2026
MEDICAL ASSISTANT CCM CHRONIC CARE MANAGEMENT
Desert Ridge Family Physicians
Phoenix, AZ, US
Full Time
19USD - 22USD per hour
Job Description
Job Description
Benefits:
Chronic Care Management
What we are looking for:
We offer full medical benefits Paid 100% for employee
401k w/ 4% Match at 6 months
competitive salary & PTO
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Dental insurance
- Health insurance
- Paid time off
- Training & development
- Vision insurance
Chronic Care Management
- Manage a panel of CCM and TCM patients, ensuring timely outreach, documentation, and completion of required program elements.
- Conduct patient outreach, follow-ups, and education to support chronic disease management.
- Assist with medication reconciliation, referrals, and care coordination.
- Support patients in navigating appointments, labs, imaging, and community resources.
- Document all care management activities accurately and consistently in the EHR.
- Provide care management, including phone-based outreach and in office patient support as needed.
- Work closely with physicians, supervisors, and clinical staff to support patient care plans.
- Follow established CCM and TCM workflows to ensure consistency and compliance.
- Escalate concerns, barriers, or process improvement ideas through leadership channels.
- Participate in team meetings and ongoing training.
What we are looking for:
- Experienced in care coordination, chronic care management, or a similar patient-facing healthcare role.
- Patient centered and Team oriented
- Medical Assistant experience preferred .
- Organized, dependable, and able to work independently within defined workflows.
- Able to follow structured workflows while maintaining strong attention to detail and accountability for assigned tasks.
- Understands role responsibilities and maintains appropriate professional boundaries within a team-based care model.
- Able to manage a high-volume workload, prioritize tasks effectively, and meet deadlines in a fast-paced environment.
- Communicates clearly and proactively with leadership regarding patient needs, barriers, and workflow concerns.
- Open to feedback, coaching, and professional development.
- Experience with Athena EHR or similar systems preferred.
- Supportive leadership with clear expectations, structured workflows, and accountability.
- Established systems that allow you to focus on patient care without unnecessary chaos.
- Opportunities to build skills in CCM, TCM, and care coordination.
- A collaborative environment that values teamwork, consistency, and growth.
- Meaningful work that helps reduce hospitalizations and improve patient outcomes.
We offer full medical benefits Paid 100% for employee
401k w/ 4% Match at 6 months
competitive salary & PTO
