Behavioral Health Technician
Job Description
Behavioral Health Technician
Location: Overland Park, KS
Full-Time | Monday - Friday
Competitive Pay + Benefits
Join Our Growing Mental Health Team
We are seeking a compassionate, organized, and patient-focused Behavioral Health Spravato Technician to join our mental health practice. In this role, you will play a vital part in supporting patients receiving Spravato® (esketamine) treatment for depression and other mental health conditions. The ideal candidate enjoys working directly with patients, thrives in a collaborative healthcare environment, and is passionate about improving patient outcomes.
This position offers a consistent weekday schedule with no evenings or weekends, making it an excellent opportunity for someone seeking work-life balance while making a meaningful impact.
Schedule
- Monday - Thursday: 7:00 AM - 3:30 PM
- Friday: Flexible schedule based on weekly hours and patient needs
- Unpaid lunch break (30 minutes to 1 hour)
- Two paid 15-minute breaks
Pay & Benefits
- Pay Range: $22-$30 per hour
- Annual pay raises (discretionary)on anniversary date of hire + gift card
- Health Plan Insurance: 80% company paid 20% employee paid (available after 30 days)
- Paid Time Off-begin accrual on first day + 7 paid holiday per year
- Retirement & Profit Sharing with company match
- Dental, Vision and other voluntary benefits available at employee cost
- Discretionary bonus available when applicable
What You'll Do
Patient Care & Treatment Support
- Educate patients about Spravato treatment during initial consultations.
- Complete patient assessments, obtain vital signs, and prepare documentation for provider review.
- Monitor patients throughout treatment and identify potential adverse reactions.
- Administer psychiatric rating scales and document outcomes.
- Establish therapeutic relationships with patients and families.
- Maintain a safe, welcoming, and healing treatment environment.
Care Coordination & Administrative Support
- Schedule, maintain, and adjust patient appointments.
- Manage patient waitlists and coordinate treatment schedules.
- Verify insurance benefits and investigate coverage issues.
- Obtain prior authorizations and assist with appeals.
- Prepare financial estimates and manage payment plans.
- Coordinate with pharmacies regarding medication approvals and delivery.
- Conduct chart reviews and maintain accurate electronic medical records.
Compliance & Clinic Operations
- Maintain patient confidentiality and HIPAA compliance.
- Ensure REMS (Risk Evaluation and Mitigation Strategies) compliance for Spravato.
- Safely manage controlled medication inventory and storage requirements.
- Keep treatment rooms organized and stocked with supplies.
- Follow company policies and applicable state and federal regulations.
What We're Looking For
Required Qualifications
- Medical Assistant, Medication Aide, Behavioral Health Technician experience
- Strong computer skills and experience using electronic medical records (EMR/EHR) systems.
- Excellent communication and interpersonal skills.
- Ability to work effectively under supervision while collaborating with a multidisciplinary mental health team.
Preferred Qualifications
- Certified Nursing Assistant (CNA) and/or Certified Medication Aide (CMA).
- Prior authorization and insurance verification experience.
- Mental health, behavioral health, psychiatry, or healthcare experience.
- Experience working with patients experiencing anxiety, depression, or other mental health conditions.
Physical Requirements
- Ability to remain seated and work at a computer for extended periods.
- Ability to assist patients with ambulation when necessary.
- Ability to maintain a safe treatment environment and respond appropriately to patient needs.
Why Join Us?
- Meaningful work that directly impacts patients' lives.
- Supportive, collaborative clinical environment with office of 20-25 people
- Consistent weekday schedule.
- Professional development and cross-training opportunities.
- Opportunity to be part of an innovative mental health practice focused on patient-centered care.
If you are compassionate, detail-oriented, and passionate about helping individuals on their mental health journey, we encourage you to apply and become part of our dedicated team.
