Operations Assistant
Job Description
Operations Assistant
A growing company is seeking a dependable and customer-focused Operations Assistant to support daily branch operations. This role will serve as the first point of contact for customers while assisting with order processing, inventory management, shipping documentation, and logistics coordination. The ideal candidate is organized, able to multitask, and quick to learn in a fast-paced environment. Construction industry experience is a plus.
Key Responsibilities Include:
Greet and assist customers at the front counter
Process customer orders accurately and efficiently
Provide exceptional customer service and answer customer inquiries
Prepare shipping tickets and support logistics activities
Assist with inventory management and tracking
Support ordering processes and operational workflows
Maintain accurate records and documentation
Coordinate with internal teams, customers, and vendors as needed
Qualifications Include:
Previous customer service, administrative, or operations experience preferred
Strong multitasking, organizational, and problem-solving skills
Excellent communication and interpersonal abilities
Ability to work independently and take initiative
Quick learner with a willingness to ask questions and adapt
Proficiency with basic computer applications
Construction industry experience is highly preferred
