Maintenance Technician

Description:

Position Summary

The Maintenance Technician plays a vital role in maintaining the quality, safety, and appearance of T.R. McKenzie properties. This position is responsible for the maintenance and upkeep of apartment communities, preparing vacant apartments for new residents, completing resident work orders, performing preventative maintenance, and helping ensure our communities remain clean, safe, and market-ready.

This role is ideal for someone who enjoys a variety of hands-on work, takes pride in quality craftsmanship, and provides outstanding customer service to residents while working efficiently in all types of weather conditions.

Essential Skills

The successful Maintenance Technician demonstrates:

• Strong attention to detail and accuracy
• Excellent organization, time management, and follow-through
• Knowledge of plumbing, electrical, appliance repairs, and general maintenance
• Preventative maintenance experience
• Strong problem-solving skills
• Ability to work independently and as part of a team
• Professionalism, integrity, and accountability
• Excellent verbal communication and customer service skills
• Ability to maintain positive working relationships with residents and coworkers
• Ability to work safely in all weather conditions

Roles & Responsibilities

• Prepare vacant apartments for new residents and maintain market-ready standards
• Respond promptly to resident maintenance requests and work orders
• Participate in the rotating on-call schedule for after-hours emergencies
• Perform plumbing, appliance, electrical, lock, smoke detector, and screen repairs
• Complete preventative maintenance tasks
• Perform daily pool maintenance, including cleaning, water testing, and chemical balancing
• Maintain the cleanliness and appearance of grounds, common areas, and maintenance shops
• Communicate maintenance concerns and property issues to the Property Manager
• Properly use and maintain company tools, equipment, and materials
• Maintain accurate maintenance records as required
• Provide exceptional customer service while maintaining professionalism in every resident interaction

Day-to-Day Expectations

Maintenance Technicians are expected to:

• Complete assigned work efficiently and accurately
• Prioritize resident service requests appropriately
• Maintain clean, organized, and safe work areas
• Follow company safety procedures
• Work collaboratively with fellow maintenance technicians and property staff
• Assist at other T.R. McKenzie properties when needed
• Represent T.R. McKenzie professionally at all times

What We Offer

• Locally owned, built, and managed company
• Supportive, team-oriented culture
• Community involvement and volunteer opportunities
• Professional growth and development opportunities
• Quarterly bonus program
• Phone stipend
• On-call bonus
• On-call hours paid at 1.5 times the regular hourly rate

Full-Time Benefits

• Paid vacation
• Paid holidays
• Sick and personal time
• 401(k) retirement plan with employer match
• Medical insurance
• Dental insurance
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Short-Term Disability Insurance
• Life Insurance
• Employee rent discount at T.R. McKenzie communities

Requirements:

• Valid driver's license and reliable transportation
• Availability to participate in evening and weekend on-call rotations
• Ability to work indoors and outdoors in all weather conditions
• Ability to regularly lift up to 20 pounds and frequently lift up to 50 pounds
• Ability to safely operate power tools and maintenance equipment
• Ability to climb ladders up to 28 feet and perform work at heights
• Ability to lift, carry, push, and pull equipment and maintenance materials
• Ability to travel between properties and assist other maintenance teams as needed
• Regular attendance and participation at required meetings and training sessions
• Commitment to maintaining a professional, courteous, and safety-focused work environment