Shift Supervisor (Shelter Home)

Key Responsibilities

 Facilitate and supervise the daily and nightly operations of emergency transitional facilities.

 Welcome volunteers and greet residence guests during evenings, weekends, and holidays.

 Ensure adequate staƯ coverage by monitoring and managing day and evening schedules.

 Report to senior management on facility activities, incidents, and client needs.

 Collaborate with staƯ to coordinate with referral agencies, case managers, and social workers.

 Participate in special events, fundraising eƯorts, and public presentations.

 Oversee the development and implementation of recreational, educational, and ADL (Activities of Daily Living)

programs.

 Supervise housekeeping and sanitation to maintain a clean and safe environment.

 Conduct building inspections and coordinate fire and safety drills with the Director of Operations.

 Inform residents of house rules and regulations, involving social or case workers as needed for follow-up.

 Ensure compliance with POP’s mission and participate in all relevant training programs.

Professional & Personal Qualifications

 Bachelor’s degree in Social Work, Business Administration, or a related field with 2+ years of direct service

experience, or Associate degree in Human Services, Business Administration, or a related field with 4+ years of

experience.

 Fire Safety Certification required.

 Valid NY State driver’s license.

 Strong organizational skills with attention to detail.

 Maturity, integrity, and sound judgment.

 Commitment to POP’s mission and values.