Director of Operations CHHA, $225,000.00-$250,000.00 + Benefits + Productivity Incentives!

New York Community Care is seeking an experienced Director of Operations to lead our Certified Home Health Agency (CHHA). This executive role is responsible for operational performance, regulatory compliance, financial oversight, and strategic growth while ensuring high-quality patient care.

The ideal candidate is a healthcare executive with a strong track record of leading CHHA operations in New York.

Key Responsibilities

%CF; Lead and oversee all CHHA operations at the executive level

%CF; Ensure compliance with NYSDOH, CMS, and all applicable federal, state, and local regulations

%CF; Manage, develop, and mentor department leaders and multidisciplinary teams

%CF; Improve operational efficiency, quality outcomes, and financial performance

%CF; Develop, track, and optimize key performance indicators (KPIs)

%CF; Partner with executive leadership on strategic planning and organizational growth

%CF; Maintain high standards in patient care, clinical quality, and customer satisfaction

%CF; Promote a culture of accountability, collaboration, and continuous improvement

Qualifications

Required

%CF; Minimum 5 years of executive leadership experience in a Certified Home Health Agency (CHHA)

%CF; Strong knowledge of NYS home health regulations, compliance, and accreditation standards

%CF; Proven experience managing large-scale home healthcare operations

%CF; Strong background in operations, financial management, and strategic planning

%CF; Excellent leadership, communication, and decision-making skills

%CF; Bachelor’s degree required

Preferred

%CF; Master’s degree in Healthcare Administration, Business Administration, Nursing, or related field

Compensation & Benefits

%CF; Competitive salary: $225,000–$250,000

%CF; Comprehensive benefits package

%CF; Productivity-based incentive program

%CF; Opportunity to lead a growing and respected home health organization

%CF; Collaborative executive leadership team

%CF; Direct impact on organizational growth and patient outcomes

Additional Information

Only candidates with executive-level CHHA leadership experience will be considered.

We encourage applications from proven healthcare leaders with a strong record of operational excellence, regulatory compliance, and team leadership in home health.

Benefits:

• Dental insurance

• Health insurance

• Paid time off

Work Location: In person