Posted August 07, 2026
Customer Service Rep II
Preferred Bank
Irvine, CA, US
Full Time
21USD - 25USD per hour
Job Description
Job Description
Responsible for providing customer service by receiving, paying and keeping accurate records of all transactions.
- Provide customer services such as cashing checks, receiving deposits, making withdrawals, making credit card advances, preparing change orders for commercial customers, and new account.
- Balance cash drawer and other receipt daily, as well as ATM (Automatic Teller Machine) when required
- Process various Night-Drop and Mail transactions as needed
- Wrap and bag coin, verify currency, mix new currency and turn-in mutilated currency
- Cross-sell bank products
- Perform miscellaneous duties such as filing, answering telephones, maintaining supplies, etc.
QUALIFICATIONS:
- Minimum 3 year of experience in bank operations required.
- New account experience preferred.
- Good communication skills (written and oral)
- Proven customer support experience
- Ability to multitask, prioritize and manage time effectively
