Spanish Customer Service Representative
Job Description
The J.R. Orenstein Agencyis seeking a Bilingual (English/Spanish) Customer Service Representative to join one of thetop-performing State Farm agenciesin the country! You will be responsible for generating results by helping customers with their Home, Auto, Life, Health insurance needs inside outside our book of business. Through helping customers, you will also be responsible for assessingcross-sellingopportunities in order to decrease exposures and provide better protection.
We are looking forempathetic, self-drivenindividuals who are''A'' playersand want to make a great living! Our work environment isfast-paced, upbeat,andresults-driven.Our training and resources are top-notch and if you have what it takes, we will take care of getting you up to speed. Your main goal will always be to put the prospect's best interest first in order to properly protect them. If you are looking for a career on ahigh-performing teamthatcares about people,we want to talk to you!
- Perform policy reviews with current customers.
- Active outreach to current customers
- Provide service to current customers.
- Manage pipeline through company-provided systems and follow up accordingly.
- Demonstrate competency and knowledge of new products rules for our industry.
- Engage in sales service client/customer conversations as taught in training.
- Achieve sales goals and measurables by identifying client-need opportunities
We’re seeking motivated sales professionals who embody the following qualities:
Highly Motivated: You thrive when working towards goals and are driven to achieve success.
Ambitious: You have a strong desire to grow and excel in your career.
Confident and Assertive: You’re comfortable reaching out to potential clients and can effectively communicate your ideas.
Action-Oriented: You focus on getting things done and making things happen.
Tech-Savvy:You’re quick with computers, adaptable to new software, and efficient in managing data and processing information.
Bilingual: Must be fluent in Spanish English
The J.R. Orenstein's core values are having apositive mindset, beingcustomer-focused,coachable,self-driven, and ateam player. We lead with these core valuesevery daywhich allows our team members to genuinely enjoy being a part of the agency and their team in order to provide excellence for our clientsand each other.
Paid Time Off (PTO)###Hands on Training###Tuition Reimbursement###Mon-Fri Schedule###Career Growth Opportunities###Life Insurance###Evenings Off###Retirement Plan###Health Insurance###Performance Bonus###
