Senior AR Specialist

Senior Accounts Receivable Specialist

 
Summary:

This role owns the billing-to-cash cycle in a high-volume environment, managing customer billing, cash application, and discrepancy resolution while partnering closely with Sales and Customer Service. The ideal candidate has proven success in a fast-paced environment with a high degree of ownership and a track record of keeping cash applied cleanly and customer accounts current. This position is a key contributor to the monthly close process, with the opportunity to expand into a global role.

Key Responsibilities

• Manage customer billing, credit memos, and refunds
• Apply customer payments accurately and timely; research and resolve billing and payment discrepancies
• Partner with Sales and Customer Service to investigate and resolve customer billing issues timely
• Assist with customer collections as needed
• Review daily bank activity and match transactions within the system
• Research and clear unapplied cash and payment discrepancies
• Monitor integration dashboards, identify failed transactions, and resolve or escalate issues as needed

Qualifications

• Proven success in a high-volume accounts receivable role with a high degree of ownership
• NetSuite experience strongly preferred
• Salesforce experience preferred
• Strong cash application, reconciliation, and discrepancy-research skills
• Detail-oriented with the ability to work cross-functionally and independently