Posted August 07, 2026

Patient Access Coordinator

Lucas James Talent Partners

Roanoke, VA, US Full Time

35000USD - 52000USD per year

Complete benefit investigations and insurance verification for specialty, biologic, and acute referrals.
Verify patient coverage and identify financial responsibilities.
Coordinate copay assistance, manufacturer programs, and financial assistance resources.
Advocate for patients by identifying solutions to overcome financial barriers.
Collaborate with intake, authorization, pharmacy, and clinical teams to ensure timely therapy starts.
Educate patients on insurance coverage, out-of-pocket costs, and available assistance programs.
Maintain accurate documentation within company systems.
Track referrals and proactively resolve access issues before they delay patient care.
Escalate complex payer or coverage issues when appropriate.