Call Center Representative
Job Description
Our Reading area client is seeking Call Center Representatives to join their team! Express is offering career opportunities for those qualified for and interested in this position! This is a direct hire opportunity!
Call Center Representative
Pay: $17.00/hour
Benefits: Medical, Dental, Vision and Life Insurance, and more
Shift: 1st Shift – 8-4:30 during training, 9:30 am to 6:00 pm after training
Location: Reading, PA
Responsibilities of the Call Center Representative:
- Resolve customer issues and requests in a prompt, courteous and professional manner
- Communicate clearly and concisely
- Achieve customer satisfaction on all customer inquiries across multiple communication channels
- Strive for first contact resolution
Qualifications of the Call Center Representative:
- Attendance is crucial in this role. You must be able to attend work during your scheduled shifts.
- High school diploma or GED required
- Customer service experience preferred
- Basic computer and keyboard skills
- Basic math skills
This is an Evaluation Hire opportunity with a local company who offers room for advancement if hired on. Benefits and bonus opportunities available! Please call into our office at 610-750-7898 to let us know you are interested!
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