Sales Operations Coordinator (Bilingual) - AllPro Group

Paymentix is hiring a Sales Operations Coordinator who is fluent in English and Spanish.

You will keep our sales pipeline organized, moving, and documented.

You will not close deals.

You will make sure deals do not die from missed follow-up.

This role is hybrid in Miami. Some days remote, some in-person support when needed.

What you will own

CRM and pipeline control

Keep every lead, deal, and partner record clean and current

Update stages, tasks, notes, and next steps daily

Build simple reports for weekly pipeline and activity tracking

Lead response and scheduling

Respond to inbound leads fast

Qualify basic details and book meetings for the Account Executive

Confirm appointments and reduce no-shows

Follow-up and sales support

Send recap emails and next-step messages after calls

Prepare decks, one-pagers, and simple sales materials

Make sure every open conversation has a task and a deadline

Partner and community support

Answer basic questions from partners in English and Spanish

Route technical or complex questions to the right person

Support partner meetings with scheduling, reminders, and notes

Help manage the Paymentix online community, posts, replies, and coordination

You are a fit if you

Speak and write fluent English and Spanish

Are organized and fast with follow-up

Like structure, checklists, and keeping things clean

Communicate clearly with clients and teammates

Can work in a CRM without being reminded

Experience we prefer

1 to 3 years in sales support, coordinator, admin, or customer support

CRM experience, any platform is fine

Comfort with Google Workspace, calendar scheduling, and basic reporting

Schedule and location

Hybrid, Miami

Some flexibility, but you must be responsive during business hours

Occasional early evening support for partner calls or meetings

Hiring process

Step 1: Quick phone screen

Step 2: Short skills test

5 minutes English roleplay

5 minutes Spanish roleplay

CRM and follow-up scenario

Step 3: Final interview

To apply

Send:

Your resume

A short note that includes:

Your CRM experience

Your comfort speaking with customers in English and Spanish

Why this role fits you

A short video (required) answering the questions below in both English and Spanish

Video Screening Step – Required (English and Spanish)

As part of our hiring process, you must submit a short video.

This helps us evaluate communication skills in both English and Spanish.

Video guidelines

One continuous video

4 to 6 minutes total

Business-casual presentation

Speak clearly and naturally

Do not read from a script

No notes on screen

Video questions

Part 1 – English

Introduce yourself. Tell us who you are and your professional background.

Why are you interested in this role at AllPro Group ?

Describe a time you had to stay organized and follow up consistently to get a result.

Part 2 – Spanish

4. Preséntate y cuéntanos sobre tu experiencia profesional.

5. ¿Por qué te interesa este puesto en AllPro Group ?

6. Describe una situación en la que tuviste que comunicarte con clientes o socios y dar seguimiento para lograr un resultado.

How we evaluate the video

We score candidates on:

Clarity of communication

Comfort switching between English and Spanish

Professional presence

Structure and organization of answers

Confidence and tone

This is not about accents.

It is about clarity and confidence.

Background check

Final candidates must complete a background check as part of the hiring process.