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Posted August 07, 2026

Leasing Consultant

The Valcap Group
Kingsport, TN, US Full Time

Job Description

Job Description
Job Title: Leasing ConsultantJob Summary

We are seeking a motivated and customer-focused Leasing Consultant to join our team. The Leasing Consultant is responsible for leasing apartments, providing exceptional customer service to prospective and current residents, and assisting with day-to-day operations of the property.


Key Responsibilities
  • Greet and assist prospective residents in a friendly and professional manner

  • Conduct property tours and highlight features and amenities

  • Respond to phone, email, and in-person inquiries

  • Process rental applications, screenings, and lease agreements

  • Maintain accurate leasing and resident records

  • Follow up with prospects to convert leads into leases

  • Assist with marketing and outreach efforts to maintain high occupancy including social media marketing

  • Handle resident concerns and service requests promptly

  • Ensure model units and common areas are clean and presentable

  • Support property management with administrative tasks as needed


Qualifications
  • High school diploma or equivalent

  • Previous experience in leasing, sales, customer service, or real estate preferred but not required

  • Strong communication and interpersonal skills

  • Sales-oriented mindset with the ability to meet leasing goals

  • Proficiency in Microsoft Office and property management software preferred

  • Ability to multitask and stay organized in a fast-paced environment

  • Professional appearance and demeanor


Skills & Competencies
  • Customer service excellence

  • Sales and closing skills

  • Attention to detail

  • Time management and organization

  • Problem-solving ability

  • Team collaboration


Work Environment & Schedule
  • Monday - Friday 8:30 - 5:30 & some Saturdays 10-4


Compensation & Benefits
  • Competitive hourly wage or salary + leasing commissions/bonuses

  • Health, dental, and vision insurance (if applicable)

  • Paid time off and holidays

  • Opportunities for career growth and advancement

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