Luxury Showroom Operations Associate

Luxury Showroom Operations Associate
Full-Time | New York, NY (In-Person)
$20.00 – $25.00 per hour (based on experience)

Position Overview
We are seeking a polished, detail-oriented Showroom Operations Associate to support the daily operations of a high-end jewelry showroom. This role is best suited for someone who thrives in a refined, fast-paced luxury environment and understands the importance of discretion, presentation, and precision.

You will serve as a key support to both clientele and sales professionals—ensuring seamless operations, meticulous inventory control, and an elevated in-store experience that reflects the standards of a luxury brand.

This position offers a clear path for growth into advanced responsibilities, including memo handling and showroom curation.

Key Responsibilities

• Execute opening and closing procedures with strict attention to security and presentation standards
• Maintain precise control of high-value inventory, including intake, tracking, and movement of pieces
• Provide a professional and welcoming experience for walk-in and VIP clients
• Process transactions and assist with custom or special orders
• Curate and maintain showroom displays to ensure a pristine, visually compelling environment
• Support sales team operations with efficiency and discretion
• Coordinate internally to ensure smooth daily workflow and problem resolution
• Assist in managing consignment (memo) pieces as trust and experience develop
• Uphold the highest standards of showroom appearance and client experience
• Contribute to brand presence through in-store content and social media support when needed
• Anticipate needs and resolve issues with composure and sound judgment

Requirements

• Proven experience in inventory management (required)
• Professional demeanor with confidence engaging high-end clientele
• Exceptional attention to detail and organizational skills
• Strong time management and ability to prioritize in a fast-paced setting
• Availability to work 40–50 hours per week, in-person
• Business professional or elevated business casual presentation
• Comfortable learning internal systems and operational tools
• Reliable, punctual, and team-oriented
• Ability to perform under pressure while maintaining composure and accuracy
• Demonstrated ability to systematically identify recurring operational patterns, inefficiencies, and process gaps through observation and data tracking
• Required to proactively document, analyze, and report findings with clarity and accuracy to management, contributing to process optimization and operational efficiency

Preferred Qualifications

• Experience in luxury retail or the jewelry industry
• Understanding of high-end showroom standards and client service expectations
• Experience handling high-value merchandise with accountability
• Bilingual abilities are a plus

What We Offer

• Competitive hourly compensation with growth potential based on performance
• Clear advancement opportunities into specialized operational and merchandising responsibilities
• Direct exposure to luxury clientele and high-value jewelry collections
• A collaborative, high-performance environment in a premier retail setting

Apply Now
If you bring precision, professionalism, and a passion for luxury, we invite you to apply and grow within a brand that values excellence at every level.

Job Type: Full-time
Schedule: 8-hour shifts
Benefits: Employee discount, Paid time off
Location: New York, NY 10036 (In-person required)

About Us: TraxNYC Jewelry is a leading name in the jewelry industry, renowned for our unique designs and unparalleled quality. We are committed to crafting exquisite jewelry pieces and providing exceptional customer service.