Hotel Operations Manager
Job Description
Key Responsibilities:
Supervise and coordinate day-to-day hotel operations across all departments
Ensure high levels of guest satisfaction through excellent service delivery and swift issue resolution
Monitor and manage budgets, cost controls, and financial performance
Implement and enforce hotel policies, procedures, and brand standards
Lead, train, and motivate department heads and staff to ensure operational excellence
Conduct regular inspections of guest rooms, public areas, and back-of-house for cleanliness and maintenance standards
Manage staffing levels and scheduling to meet operational needs
Oversee vendor contracts and supplier relationships
Ensure compliance with health, safety, and licensing regulations
Analyze guest feedback and operational data to identify opportunities for improvement
The Hotel Operations Manager is responsible for the smooth and efficient daily operations of the hotel, ensuring a positive guest experience and maintaining high standards of service, cleanliness, and safety. This role involves managing staff, overseeing various departments (e.g., front desk, housekeeping, food & beverage), and ensuring compliance with hotel policies and procedures.
Job Type: Full-time and Park-time
Starting Salary at $40,000 TO $50,000
