Service Administrator

This role supports the Calibration Division by performing a variety of administrative, accounting, customer service, purchasing, receiving, and clerical functions. It is crucial in ensuring the efficient flow of equipment, documentation, vendor transactions, and customer communications throughout the calibration and repair process.

• Perform administrative, accounting, and clerical duties in accordance with established procedures and accepted practices.
• Work from purchase orders, receivers, packing slips, schedules, and work orders.
• Maintain accurate records and data entry within company systems.
• Handle confidential and sensitive information with discretion.
• Manage multiple priorities and meet established deadlines.
• Process vendor orders and manage purchase order and company credit card transactions.
• Monitor vendor turnaround times and follow up to ensure timely completion of work.
• Receive supplies and materials into the purchasing module of the company’s computer system.
• Verify packing slips against purchase orders and report discrepancies.
• Assist with internal Return Material Authorization (RMA) creation.
• Receive customer equipment for calibration and repair and verify accuracy against packing slips and sales orders.
• Enter equipment and associated information into the company database and tracking systems.
• Print and distribute work orders generated from system templates.
• Deliver equipment and required paperwork to the laboratory for calibration processing.
• Package and prepare equipment for shipment, coordinating shipment details with customers.
• Enter carrier tracking information into company systems and communicate shipment and tracking details to customers.
• Effectively handle customer inquiries and escalations, maintaining a high level of professionalism.

• Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.
• Strong written and verbal communication skills.
• Ability to work effectively in a team-oriented environment.
• Excellent organizational, time management, and multitasking skills.
• Ability to handle confidential and sensitive information with discretion.
• Strong attention to detail with a commitment to accuracy and quality.
• Dependability with excellent attendance and reliability.
• Strong problem-solving and decision-making skills.
• Ability to prioritize workload and meet deadlines despite changing priorities.

• High School Diploma or equivalent required.
• Must be a U.S. Citizen or possess Permanent Resident status.
• Associate Degree or equivalent post-secondary education preferred.
• Previous experience in calibration, manufacturing, service operations, logistics, shipping/receiving, or technical service environments is preferred.
• Experience with purchasing systems, inventory management, or ERP software.
• Familiarity with shipping processes, documentation, and carrier systems.
• Basic accounting or accounts payable experience.

The work environment is a combination of office and laboratory support settings. Frequent use of computers and standard office equipment is required. The role may require some overtime to meet business demands, and the candidate should be able to lift and carry up to 25 pounds. The candidate must be able to move equipment and materials between receiving, office, and laboratory areas. The work schedule is initially set from 8 AM to 5 PM, with potential flexibility to adjust to 7 AM to 4 PM or 9 AM to 5 PM. The environment is casual, allowing for blue jeans and polo shirts.

This is a Contract to Hire position based out of Beaverton, OR.

The pay range for this position is $25.00 - $27.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Beaverton,OR.

This position is anticipated to close on Aug 19, 2026.

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.