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Posted August 06, 2026

Customer service

incredible container
Newtown, CT, US Full Time

Job Description

Job Description

Customer Service Representative – Manufacturing


A rapidly growing manufacturing company is seeking a motivated and customer-focused Customer Service Representative to join our team. We are looking for someone who is organized, detail-oriented, and thrives in a fast-paced manufacturing environment.


Responsibilities


- Process customer orders accurately and efficiently.

- Communicate with customers regarding orders, pricing, and delivery schedules.

- Coordinate with production, scheduling, shipping, and sales to ensure customer expectations are met.

- Respond to customer inquiries and resolve issues professionally.

- Prepare quotes and maintain accurate customer records.

- Build strong, long-term relationships by providing exceptional customer service.


Qualifications


- Previous customer service experience is required.

- Experience in manufacturing or corrugated packaging is a plus, but not required. We are willing to train the right candidate.

- Strong communication, organizational, and problem-solving skills.

- Proficiency with Microsoft Office and basic computer systems.

- Ability to multitask and work effectively in a fast-paced environment.

- Positive attitude, reliability, and a strong work ethic.


What We Offer


- Competitive pay based on experience.

- Full-time, stable employment.

- Opportunities for growth and advancement.

- A supportive team environment.


If you're looking for a long-term career with a growing company and enjoy helping customers, we'd love to hear from you. Apply today and join the Incredible Container Corp. team! Come and grow with us !!!

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