Community Manager

Community Manager – Clachan Properties

Location: Center City Richmond, VA
Company: KRS Holdings
Property Type: Class A | Scattered-Site Portfolio | Student Housing
Employment Type: Full-Time

Compensation: Range- $60k-65k/yearly

About the Opportunity

KRS Holdings is seeking an experienced, energetic, and highly organized Community Manager to lead the day-to-day operations of Clachan Properties, a Class A, scattered-site portfolio in Center City Richmond with a strong focus on student housing.

This is an exciting opportunity for a hands-on property management professional who thrives in a fast-paced environment and enjoys balancing resident experience, leasing, operations, team leadership, financial performance, and project management.

The ideal candidate is a strong communicator, problem solver, and relationship builder who can take ownership of a complex portfolio while maintaining the high standards expected of a Class A community.

_______________________________________________________________Key Responsibilities

Property Operations

• Oversee the daily operations of a Class A scattered-site student housing portfolio.
• Maintain high standards for curb appeal, property condition, resident satisfaction, and overall asset performance.
• Conduct regular property inspections and coordinate maintenance, repairs, and capital improvements.
• Ensure properties are compliant with company policies, Fair Housing regulations, and applicable local, state, and federal requirements.
• Manage resident concerns and resolve issues quickly and professionally.

Leasing & Resident Experience

• Drive leasing activity, occupancy, renewals, and resident retention.
• Lead the leasing process from initial inquiry through move-in and renewal.
• Develop strong relationships with residents, prospects, vendors, and community partners.
• Deliver a high-quality customer experience consistent with a Class A property.
• Monitor leasing traffic, follow-ups, applications, move-ins, move-outs, and renewal activity.

Student Housing Management

• Understand and effectively manage the unique operational and leasing demands of student housing.
• Coordinate student move-in and move-out processes and ensure units are prepared to a high standard.
• Build positive relationships with students, parents, university contacts, and other stakeholders.
• Effectively manage high-volume leasing periods and seasonal fluctuations.

Project Management

• Lead and coordinate property-level projects, capital improvements, renovations, and special initiatives.
• Develop project timelines, coordinate vendors and internal teams, and monitor progress through completion.
• Track project budgets, deadlines, quality, and deliverables.
• Identify potential operational challenges and proactively develop solutions.
• Manage multiple projects simultaneously while maintaining day-to-day property operations.

Financial & Administrative Management

• Assist with the development and management of property budgets.
• Monitor operating expenses, delinquency, collections, and financial performance.
• Review invoices, purchase orders, and vendor performance.
• Maintain accurate property records and ensure timely completion of administrative responsibilities.
• Utilize property management software and company systems to maintain accurate resident and property information.

Team Leadership

• Lead, coach, and hold on-site team members accountable for performance and customer service.
• Establish clear expectations and promote a culture of ownership, professionalism, and teamwork.
• Coordinate effectively with maintenance, leasing, accounting, and corporate operations teams.
• Provide training and support to team members as needed.

Qualifications

• 3+ years of experience in property management, preferably in multifamily or student housing.
• Previous experience managing Class A properties strongly preferred.
• Experience managing scattered-site or multiple-location portfolios preferred.
• Demonstrated project management experience, including renovations, capital projects, vendor coordination, or property improvement initiatives.
• Strong knowledge of leasing, resident relations, collections, property operations, and maintenance coordination.
• Strong understanding of Fair Housing laws and property management best practices.
• Excellent organizational, communication, and problem-solving skills.
• Ability to prioritize multiple projects and deadlines in a fast-paced environment.
• Strong leadership and team-management skills.
• Proficiency with property management software and Microsoft Office.
• Ability to work occasional evenings or weekends during peak student housing periods or as business needs require.

_______________________________________________________________What We're Looking For

We're looking for someone who is more than just a property manager — we're looking for an owner-minded leader.

The ideal candidate:

• Takes initiative and doesn't wait to be told what needs to be done.
• Is comfortable managing multiple priorities and moving projects forward.
• Has a strong eye for detail and property presentation.
• Understands that exceptional resident service drives retention and performance.
• Can confidently manage vendors, team members, residents, and corporate stakeholders.
• Thrives in a fast-paced, entrepreneurial environment.
• Brings energy, accountability, professionalism, and a solutions-oriented mindset.

_______________________________________________________________Why Join KRS Holdings?

At KRS Holdings, we're building a property management organization focused on exceptional service, operational excellence, and sustainable growth. This role offers the opportunity to take ownership of a high-profile Class A portfolio while working alongside a growing and collaborative team.

If you're an experienced Community Manager who enjoys leading people, managing properties, driving leasing performance, and bringing projects from concept to completion, we'd love to hear from you.

Apply today and become a key part of the KRS Holdings team!