Counter Sales / Warehouse Assistant
Job Description
Why You'll Love Working Here
- Help launch a new branch and play a key role in its success.
- Career growth opportunities as our company continues to expand.
- Competitive pay plus performance incentives.
- Hands-on training with leading HVAC products and equipment.
- Work with a supportive, hardworking team that values your ideas and contributions.
- Every day is different—you'll solve problems, build relationships, and help customers succeed.
What You'll Do
As the face of our branch, you'll be the trusted resource for HVAC contractors, service technicians, and installers.
Your responsibilities include:
- Welcome walk-in customers and help them find the right products for every job.
- Answer phone and email inquiries with speed, accuracy, and professionalism.
- Provide expert guidance on HVAC equipment, parts, controls, refrigerants, ductless systems, furnaces, heat pumps, and accessories.
- Prepare quotes and process sales orders, returns, and customer credits.
- Coordinate with warehouse staff to ensure accurate and timely order fulfillment.
- Monitor inventory and help keep stock levels organized and accurate.
- Build long-term relationships with local contractors and service companies.
- Identify opportunities to upsell and recommend complementary products.
- Help troubleshoot basic product questions and recommend the best solutions.
- Maintain a clean, organized, and professional showroom.
- Contribute to branch sales goals while delivering exceptional customer experiences.
What We're Looking For
We're looking for someone who enjoys helping customers and takes pride in delivering outstanding service.
You'll stand out if you have:
- Experience in HVAC wholesale, HVAC/plumbing counter sales, or a related trade supply environment.
- Knowledge of residential and light commercial HVAC systems.
- Excellent communication and customer service skills.
- A positive, solution-oriented attitude.
- The ability to multitask in a busy environment.
- Basic computer skills, including order entry, email, and Microsoft Excel.
- The ability to lift up to 50 lbs occasionally and remain on your feet throughout the workday.
- A strong work ethic, reliability, and a willingness to learn.
- A valid driver's license (preferred).
Grow With Us
This isn't just another counter sales position—it's an opportunity to help build a successful business from the ground up. Your ideas, effort, and commitment will directly contribute to our growth, and as we grow, so will your career.
If you're looking for a workplace where you can make an impact, build lasting relationships, and be part of an exciting new chapter, we'd love to hear from you. Apply today and help us build something great together!
Be Part of a New Beginning
We are opening a new HVAC supply house and looking for an energetic Inside Sales / Counter Sales Representative to help build it from the ground up. This is a high-growth opportunity in a fast-expanding market. You will work directly with contractors, service companies, and installers every day. If you like a fast pace, enjoy helping customers solve problems, and want to grow with a new branch, this role is for you.
