Bilingual Spanish/English Scheduler/Dispatcher

JNJ Services, Inc. is growing, and we’re looking for a Scheduler to join our team! This role will evolve alongside our company’s expansion. As a Scheduler, you’ll work directly with patients and case managers to coordinate their scheduling needs while collaborating closely with our Client Relations and Management teams to enhance our overall customer experience.

Ideal candidates will have the following skills and qualifications:

• Bilingual – fluent in Spanish and English (required)
• Strong written & verbal communication skills in English
• Excellent customer service and phone etiquette
• Ability to resolve issues professionally and efficiently
• Logistics or scheduling experience a plus
• Strong critical thinking and problem-solving skills
• Able to multitask, stay organized, and handle and meet deadlines under pressure
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Ability to work in a group setting
• Prioritization skills
• Ability to handle high call and email volume

If you’re a proactive, detail-oriented individual who enjoys helping others and thrives in a fast-paced environment, we’d love to hear from you!

Please email your resume for further consideration.

We provide non-emergency ancillary services for the workers' comp industry nationwide. Our lines of business are transportation, language services, DME (durable medical equipment), diagnostic services, home health, concierge, and home modifications.