Dental Patient Coordinator

Responsibilities:

• Develops and maintains doctor/hygienist schedule to meet practice goals.
• Responsible for answering incoming calls to include, new patient calls, emergencies, scheduling patient appointments, requesting records, and follow up.
• Manage unscheduled list, asap list, treatment pending list, to ensure patient follow through to meet scheduling goals.
• Greet and check patients in and out for and after treatment.
• Educate and consult patients discussing treatment needs and presenting treatment plans.
• Increase and stimulate new patient growth by supporting marketing and promotional programs, to include recall cards, continuing care calls, referral letters and gifts, and working with referrals.
• Document patient dental treatments and financial transactions, to include signing of financial arrangements, prepayments for large cases, financing, and charges collection.
• Make pre-treatment financial arrangements with patients.
• Responsible for billing dental insurance, posting payments, and claim estimations.
• Balance income and charges daily and prepare deposits.
• Responsible for Accounts Receivable to include, sending of billing statements, aging reports, and collections.
• Create month end reports and forecast monthly goals for the office and providers.
• Follows office procedures for patient referrals.
• Responds to doctor, patient and employee concerns and inquiries and seeks assistance when necessary.
• General office duties and other duties as required...

Minimum Qualifications

• Previous dental office experience
• Dental software: dentrix experience

At Waterview Dental Group, we are committed to providing exceptional dental care in a welcoming, modern environment. Our team is passionate about creating positive experiences for every patient, and we’re currently looking for a full-time Dental Receptionist to be the friendly face at the front desk who helps make that possible.