Automotive Quick Service Advisor $4000 Training Salary

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Automotive Service Writer Advisor Job Responsibilities:
Initiates automotive services and repairs by ascertaining performance problems and services requested; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer rapport and records.

Automotive Service Writer Advisor Job Duties:
•Ascertains automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules.
•Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions.
•Develops estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
•Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system.
•Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation.
•Maintains automotive records by recording problems and corrective actions planned.
•Updates job knowledge by participating in educational opportunities; reading manufacturers' publications.
•Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

~~Automotive Service Writer Advisor Skills and Qualifications:
Equipment Maintenance, Lifting, Problem Solving, Reporting Research Results, Quality Focus, Productivity, Estimating, Product Knowledge, Customer Service, Problem Solving, Safety Management

Our Culture

We value honesty, accountability, professionalism, and exceptional customer service. Whether you're just beginning your automotive career or bringing years of experience, you'll find a workplace where your contributions are recognized and your growth is encouraged.

Join Our Team

If you're driven, customer-focused, and ready to build a rewarding career with one of the area's trusted automotive dealerships, we'd love to meet you. Join Legacy Chevrolet GMC of Waxahachie and help us deliver outstanding experiences to every customer, every day.