Office Manager

Position Summary

Novus Auto Glass Repair & Replacement is seeking a dependable, organized Office Manager & Bookkeeper to oversee the daily administrative and financial operations of our Chehalis office. Working directly with the business owner, this position is responsible for bookkeeping, payroll, office administration, employee records, insurance invoicing, and supporting a small team of approximately four employees.

Experience in the auto glass or automotive industry is preferred but not required. We provide training for our industry-specific software and procedures.

Key Responsibilities

Accounting & Office Management

• Maintain company bookkeeping using QuickBooks Desktop
• Process bi-weekly payroll using ADP
• Track employee hours, PTO, and sick leave
• Submit electronic insurance invoices
• Complete daily bank deposits and reconcile credit card transactions
• Prepare monthly sales reports and maintain financial records
• Order office supplies, uniforms, and shop supplies
• Coordinate vendor services and company accounts

Employee Administration

• Maintain confidential employee records
• Enroll employees in company benefits
• Coordinate drug testing, background checks, and driving abstracts
• Assist with payroll and employee administration

Customer & Office Support

• Answer phones and assist customers
• Schedule appointments
• Process insurance claims
• Order automotive glass
• Process customer payments
• Support daily office operations and assist coworkers as needed

Qualifications Required

• Previous office administration, bookkeeping, or office management experience
• Proficiency with Microsoft Word and Excel
• Strong organizational and communication skills
• High attention to detail
• Ability to manage multiple responsibilities in a busy office environment
• Ability to maintain confidentiality regarding financial and employee information

Preferred

• Experience with QuickBooks Desktop and ADP
• Bookkeeping or payroll experience
• Auto glass, automotive, or mechanical industry experience
• Supervisory experience

What We're Looking For

We're looking for someone who is dependable, organized, customer-focused, and enjoys being an essential part of a small business. The ideal candidate takes initiative, communicates well, maintains confidentiality, and enjoys helping both customers and coworkers.

NOVUS Glass of Chehalis provides dependable auto and heavy-duty vehicle glass repair and replacement—including service for commercial trucks, logging equipment, RVs, and fleet vehicles. Whether you’re traveling the I-5 corridor, operating along Southwest Washington’s logging routes, or heading out toward the lakes and forest roads, our technicians deliver durable, trusted repairs backed by the NOVUS national network.