Customer Service Representative

We are seeking a Customer Service Representative to join our team!

Responsibilities:

• Greeting and checking in customers
• Writing invoices
• Taking payments
• Answering phones and emails
• Provide information about the products and services
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

​Qualifications:

• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with customers
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills
• Basic computer knowledge
• QuickBooks knowledge preferred
• Bilingual a plus
• Automotive industry knowledge a plus

We have been in business since 1975 family owned and operated. We have excellent relationships with all our customers whether retail or wholesale which has contributed to our longevity.