Office Manager

Job Requirements

• Able to work in our office in Tempe
• Able to work Full-Time (40hrs) from 8:00am-5:00pm
• Able to quickly learn multiple software tools - ‘tech-savvy
• Upbeat, empathetic, cheerful, customer-focused attitude
• Amazing phone skills
• Highly organized with strong attention to detail
• Strong verbal and written communication skills

Ideal Candidate

• CSR type experience
• Sales experience
• Industry knowledge is a plus!
• Remains calm in stressful situations
• Able to independently problem-solve

Typical Job Duties

• Answering incoming calls from existing and new clients
• Expertly recommending service offerings that fit the client’s needs
• Booking services
• Collecting payments
• Assisting in onboarding new clients
• Building client relationships
• Responding to calls, emails, and text messages in a timely manner
• Assisting in coordinating cleaners’ schedules
• Assisting techs with their assigned clients
• Keeping client profiles updated
• Assisting in problem-solving when field issues arise
• Dispatching vendors and field-support

Family owned and operated. Focusing on our culture and quality of service