Office Manager

The Office Manager will oversee a small team of 1-5 employees, reporting directly to the Operations Manager. This role focuses primarily on staff management and support alongside handling essential administrative tasks to ensure smooth office operations.

Responsibilities

• Answer inbound calls, gather customer information, and understand their HVAC service needs
• Schedule service appointments and dispatch technicians efficiently
• Relay job details clearly to service techniicans
• handle customer communications and follow-ups
• Manage invoicing, accounts receivable, and basic recordkeeping
• Support overall office operations and dispatch coordination

Preferred Qualifications

• 5+ years experience in office administration
• Experience with Service titian or Housecall pro
• Strong office management and scheduling skills
• Excellent communication and organizational abilities
• Effective problem-solving and time management skills
• Customer service experience