Collections Specialist

Robert Half is seeking a detail-oriented Collections Specialist for a growing logistics organization. This contract-to-hire opportunity is ideal for an accounting or finance professional who enjoys balancing customer service with collections activities. The Collections Specialist will play a critical role in maintaining cash flow, posting customer payments, reconciling accounts, and following up on outstanding balances.

Key Responsibilities

• Post and apply incoming customer payments accurately and timely.
• Reconcile customer accounts and research payment discrepancies.
• Contact customers regarding past-due invoices and outstanding balances via phone and email.
• Monitor aging reports and maintain collection activity records.
• Resolve billing and payment issues while providing excellent customer service.
• Collaborate with internal departments to investigate and resolve account discrepancies.
• Process account adjustments, credits, and write-offs when appropriate.
• Assist with month-end reporting and account reconciliation activities.
• Maintain accurate customer records within the accounting system.

Qualifications

• 2+ years of collections, accounts receivable, or accounting experience.
• Experience posting cash receipts and reconciling customer accounts.
• Strong communication and negotiation skills.
• Ability to manage multiple accounts and prioritize follow-up activities.
• Proficiency with Microsoft Excel and accounting software.
• High attention to detail and accuracy.
• Experience within the logistics, transportation, distribution, or supply chain industry is a plus.

What We Offer

• Opportunity to join a growing logistics company with long-term career potential.
• Contract-to-hire position with the possibility of permanent employment.
• Collaborative and team-oriented work environment.
• Competitive compensation and benefits upon permanent hire.

If you are a motivated collections professional with strong reconciliation skills and a passion for resolving account issues, we encourage you to apply today.