Bill and Account Collector
Job Description
Bill and Account Collector
Job Summary
- Solicits payments from customers of delinquent accounts.
General Accountabilities
Monitor and track overdue accounts to ensure timely collection.
Reach out to customers with delinquent accounts to provide payment reminders.
Offer tailored repayment strategies based on customers’ financial situations.
Accept incoming payments and accurately apply them to the respective accounts.
Notify the credit department of unresolved or unresponsive accounts.
Maintain comprehensive records of payment activity and account status.
Provide invoice copies to customers upon request.
Respond promptly to incoming calls and inquiries related to accounts receivable.
Communicate with customers via phone or mail to keep account information current.
Support the Sales Department and address sales-related inquiries when needed.
Note: The company reserves the right to modify or add responsibilities as necessary.
Job Qualifications
- Experience: 1-2 years related experience; or equivalent experience
Skills
- Excellent verbal and written communication
- Critical thinking
- Service orientation
- Mathematics
- Persuasion
Hours
- 8am - 2pm
- Monday - Thursday
You’ll be part of a team that helps protect sensitive information and the environment. A-1 Shredding is NAID Certified.
Our shredding services support compliance with laws like HIPAA and FACTA, helping businesses avoid costly data breaches.
