Collections Associate

Collections Analyst

Looking for your next challenging opportunity? Then this role is for you!

We are seeking a detail-oriented Analyst to join our team. In this role, you will manage a portfolio of commercial (B2B) accounts and serve as the main point of contact for customers with past-due balances.

RESPONSIBILITIES:

• Conduct outbound outreach to B2B customers with past-due balances, negotiate payment terms, and ensure commitments are met.
• Research and resolve billing discrepancies, missing POs, and delivery issues, coordinating with internal teams to remove payment barriers.
• Monitor aging accounts, assess risk, implement collection actions, and place accounts on credit hold as needed.
• Prepare accounts for legal escalation or lien action, including tracking deadlines and organizing required documentation.
• Maintain accurate, timely, and legally defensible records of all collection activity in ERP and credit systems.

This is a tremendous opportunity to work on highly visible projects! Enjoy a casual dress code, dynamic and high-energy team members, and the ability to learn and execute business skills from a leader in their industry. This 6-month contract position in the Smyrna area, and the team is working in the office. This will be an 8 hour work day, but the shift hours could vary anywhere from 7am through 8pm EST.

Visionaire Partners offers all full-time W2 contractors a comprehensive benefits package for the contractor, their spouses/domestic partners, and dependents. Options include 401k with up to 4% match, medical, dental, vision, life insurance, short and long-term disability, critical illness, hospital indemnity, accident coverage, and both Medical and Dependent Care Flexible Spending Accounts.

REQUIRED SKILLS:

• 1+ year of experience in Account Collections position
• Experience contacting customers about unpaid invoices (email/phone)
• Researching billing disputes or payment issues
• Experience working in Excel (VLOOKUPs, Pivot tables)
• Bachelor's degree

Must be authorized to work in the U.S./Sponsorships are not available.