Service Billing Specialist

Service Billing Specialist

Join a Company Where Integrity, Family, and People Come First

For generations, Robertson Morrison, Inc. has been more than just a trusted mechanical contractor—we have been a family-centered company built on integrity, craftsmanship, and lasting relationships. Our reputation in the community has been earned through decades of honest work, exceptional customer service, and a commitment to doing what is right.

When you join Robertson Morrison, you are not just accepting a job; you are becoming part of a team that values every employee's contributions. We believe our people are our greatest strength, and we foster a supportive, employee-driven culture where collaboration, respect, and continuous growth are encouraged. Every role plays an important part in our success, and we recognize the value of individuals who take pride in their work and help move our company forward.

If you are looking for a stable, respected company where your work matters and your efforts are appreciated, we would love to meet you.

Position Summary

The Service Billing Specialist is a vital member of our Accounting team, responsible for completing administrative and billing functions that are critical to the daily success of our business. This position works closely with the Accounting, Service, and Project Management departments to ensure billing processes are completed accurately, efficiently, and on time.

The ideal candidate is highly organized, detail-oriented, customer-focused, and enjoys working in a collaborative team environment.

Primary Responsibilities

• Process COD and credit card payments for service work orders.
• Prepare and process daily bank deposits.
• Generate and process invoices for the Service Department.
• Print and mail customer service invoices.
• Prepare, print, and mail heating and air conditioning maintenance reminder letters.
• Monitor Accounts Receivable aging reports and make initial collection calls to customers with past-due balances.
• Archive and maintain records for completed jobs and project drawings.
• Coordinate with the Accounts Receivable Manager regarding add-on billings and related processes.
• Provide administrative support for special projects and assist other departments as needed.

Qualifications

• Associate's Degree, equivalent education, or military experience preferred.
• Previous experience in an administrative or accounting support role is a plus.
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines.
• Excellent attention to detail and accuracy.
• Strong communication and customer service skills.
• Proficiency with Microsoft Office Suite, including Outlook, Word, and Excel.
• Ability to work independently while contributing to a collaborative team environment.

What You will Find at Robertson Morrison

• A family-oriented company with deep roots in the community.
• A culture built on integrity, trust, and mutual respect.
• A collaborative, employee-focused workplace where your contributions are valued.
• Opportunities to learn, grow, and build a long-term career.
• The stability of an established company with a reputation for excellence.

If you are dependable, organized, and take pride in delivering quality work, we invite you to become part of the Robertson Morrison family. We look forward to welcoming someone who shares our commitment to excellence, teamwork, and outstanding customer service.

For generations, Robertson Morrison, Inc. has been more than just a trusted mechanical contractor—we have been a family-centered company built on integrity, craftsmanship, and lasting relationships. Our reputation in the community has been earned through decades of honest work, exceptional customer service, and a commitment to doing what is right.