Lead Water Technician

Job Description

Seco Restore Inc., a growing leader in restoration services, is seeking a Lead Water Technician to join our team. A Water Technician is responsible for responding to water-related emergencies and providing restoration services to properties affected by water damage. This includes drying and dehumidifying wet areas, repairing flood damage, and removing mold. This position requires a strong work ethic, attention to detail, motivation, sales-minded, and a commitment to providing excellent customer service during what can be a stressful time for clients.

Key Responsibilities

• 
  Inspect damaged property to assess the extent of water damage
• 
  Remove excess water from affected surfaces using pumps, extractors, and other equipment
• 
  Set up fans and dehumidifiers to dry out the area
• 
  Monitor drying process and adjust equipment settings as needed
• 
  Manage mold remediation and removal
• 
  Clean and sanitize affected areas
• 
  Provide guidance and advice to property owners on how to prevent water damage in the future
• 
  Maintain organized job documentation, scheduling, equipment, and communication with customers, insurance adjusters, and staff.

Sales & Leadership

• Identify and sell water mitigation/remediation services while on-site with customers.
• Generate and close reconstruction opportunities when applicable
• Stay motivated to meet sales goals and maximize opportunities for the company while providing excellent customer service.
• Lead, supervise, and mentor mitigation crews to ensure projects are completed
• Perform mold remediation and removal

Responsibilities

• 
  Identify and sell water mitigation/remediation services while on-site with customers.
• 
  Generate and close reconstruction opportunities when applicable
• 
  Stay motivated to meet sales goals and maximize opportunities for the company while providing excellent customer service.
• 
  Lead, supervise, and mentor mitigation crews to ensure projects are completed.
• 
  Perform mold remediation and removal

Preferred Qualifications

• Minimum of 3 years of residential water mitigation experience.
• Proven experience leading crews and managing multiple residential projects.
• Sales experience with the ability to educate homeowners, close remediation projects, and identify opportunities for reconstruction services.
• Self-motivated, organized, and results-driven with a strong desire to meet sales and production goals.
• Strong knowledge of residential water mitigation, structural drying, and mold remediation.
• Experience operating water extraction, drying, and moisture detection equipment.
• Ability to complete detailed job documentation and maintain organized project files.
• Excellent communication and interpersonal skills.
• 
  Bilingual (English/Spanish) is required.
• 
  Valid driver’s license and reliable transportation are required