Posted August 03, 2026
SHOWROOM SALES CONSULTANT
BLACK SWAN HEARTH COMPANY LLC
Newtown, CT, US
Full Time
22USD - 26USD per hour
Job Description
Job Description
Benefits:
SHOWROOM SALES CONSULTANT
Black Swan Hearth & Home | Newtown, Connecticut
Own your customers from the first phone call through the finished fireplace.
Black Swan Hearth & Home is a family owned fireplace, stove, hearth, and outdoor living retailer serving Connecticut since 1979. We are looking for a Showroom Sales Consultant to join our Newtown team.
This is a consultative sales position. Our customers are making a significant investment in their homes and need someone who will ask the right questions, clearly explain their options, and guide them through the entire process.
WHAT THE ROLE LOOKS LIKE
You will manage your customers from beginning to end. You will take the initial call, greet them in the showroom, learn about their project, prepare the quote, follow up, ask for the sale, and stay involved through scheduling and installation.
This is not a position where you make the sale and disappear. You will also:
No fireplace or hearth experience is required. We will teach you the products, software, and installation basics. You will receive structured training, hands on coaching from experienced team members, manufacturer education, and support as you begin managing your own customers and sales pipeline.
WHO TENDS TO DO WELL HERE
Experience selling higher value products is preferred. Your background may transfer well if you have sold:
WHY JOIN BLACK SWAN
Work directly with ownership and a small, close knit team
Hourly pay plus commission
Structured training and ongoing product education
Paid vacation and employee discounts
Opportunities to grow as the company grows
A specialized industry where there is always something new to learn
TO APPLY
Tell us what you have sold before, what you enjoyed about it, and why this type of consultative sales position interests you.
We are more interested in your sales ability, follow through, communication skills, and willingness to learn than a perfect resume.
- Competitive salary
- Employee discounts
- Free uniforms
- Paid time off
SHOWROOM SALES CONSULTANT
Black Swan Hearth & Home | Newtown, Connecticut
Own your customers from the first phone call through the finished fireplace.
Black Swan Hearth & Home is a family owned fireplace, stove, hearth, and outdoor living retailer serving Connecticut since 1979. We are looking for a Showroom Sales Consultant to join our Newtown team.
This is a consultative sales position. Our customers are making a significant investment in their homes and need someone who will ask the right questions, clearly explain their options, and guide them through the entire process.
WHAT THE ROLE LOOKS LIKE
You will manage your customers from beginning to end. You will take the initial call, greet them in the showroom, learn about their project, prepare the quote, follow up, ask for the sale, and stay involved through scheduling and installation.
This is not a position where you make the sale and disappear. You will also:
- Answer incoming customer inquiries
- Coordinate with our scheduling, service, and installation teams
- Keep customers informed as their project moves forward
- Help resolve questions or concerns
- Maintain an organized pipeline of quotes and projects
- Build relationships that lead to referrals, reviews, and repeat business
- Hourly base pay of $22 to $26, based on experience plus uncapped commission once the annual sales threshold is reached
- Full time, in person position in our Newtown showroom
- Saturdays are required. You will receive a weekday off, and we are closed on Sundays.
- Availability during the busy fall and winter season is required
No fireplace or hearth experience is required. We will teach you the products, software, and installation basics. You will receive structured training, hands on coaching from experienced team members, manufacturer education, and support as you begin managing your own customers and sales pipeline.
WHO TENDS TO DO WELL HERE
Experience selling higher value products is preferred. Your background may transfer well if you have sold:
- Kitchen and bath products
- Flooring, windows, doors, HVAC, generators, pools, or spas
- Furniture, appliances, building products, or other products that require consultation and follow up
- Follow up consistently without being reminded
- Take ownership of customer questions and problems
- Are comfortable discussing price and asking for the sale
- Sell through trust and education rather than pressure
- Stay organized while managing multiple open projects
- Communicate well by phone, email, text, and in person
- Learn new products and software comfortably
- Pay attention to details and are curious about how things work
WHY JOIN BLACK SWAN
Work directly with ownership and a small, close knit team
Hourly pay plus commission
Structured training and ongoing product education
Paid vacation and employee discounts
Opportunities to grow as the company grows
A specialized industry where there is always something new to learn
TO APPLY
Tell us what you have sold before, what you enjoyed about it, and why this type of consultative sales position interests you.
We are more interested in your sales ability, follow through, communication skills, and willingness to learn than a perfect resume.
