AR Administrator
Job Description
Job Title: AR Administrator
Location: Northwest Houston, TX
Compensation: $29.00 - $30.00 per hour
Benefits: This position may be eligible for medical, dental, vision, and 401(k).
Job Summary
We are seeking an experienced Accounts Receivable Administrator to join a growing team in Northwest Houston. This role is heavily focused on commercial collections while also supporting account maintenance, customer payment reconciliations, and portal research. The ideal candidate will have experience managing a high-volume customer portfolio, working within customer billing portals, and reconciling payments and unapplied cash. Strong attention to detail, problem-solving skills, and the ability to build customer relationships are essential for success in this role.
Key Responsibilities
Commercial Collections
- Manage a portfolio of approximately 50–100 customer accounts with responsibility for collecting on 500–700 invoices each month.
- Perform business-to-business (commercial) collections through phone calls, email, and customer correspondence.
- Monitor aging reports and proactively follow up on outstanding balances to ensure timely payment.
- Build and maintain strong relationships with customers while resolving payment issues professionally.
- Research and resolve customer billing and payment discrepancies.
Accounts Receivable & Account Maintenance
- Research customer billing information within customer portals to investigate payment status and outstanding invoices.
- Perform payment reconciliations, unapplied cash research, and account reconciliations.
- Assist with customer account maintenance, including managing and updating tax exemption forms.
- Coordinate with internal departments to resolve account discrepancies and ensure accurate customer records.
- Support cash application activities by researching payment details and remittance information as needed.
Reporting & Process Support
- Utilize Microsoft Excel to analyze accounts receivable data and maintain tracking reports.
- Perform data analysis using PivotTables and VLOOKUPs.
- Maintain accurate documentation of collection efforts and account activity.
- Assist with month-end accounts receivable activities and special projects.
- Identify opportunities to improve collections and accounts receivable processes.
Qualifications
- 3+ years of Accounts Receivable experience required.
- Commercial (B2B) collections experience is required.
- Experience managing customer billing portals is required.
- Experience researching payment activity and invoice status within customer portals required.
- Strong payment reconciliation and unapplied cash experience required.
- Experience maintaining customer tax exemption forms is highly preferred.
- SAP experience is a plus.
- Intermediate Microsoft Excel skills, including PivotTables and VLOOKUPs, are preferred.
- Strong analytical, organizational, and problem-solving skills.
- Excellent communication and customer service abilities.
- Ability to manage a high-volume portfolio while meeting collection goals and deadlines.
How to Apply
If you are an experienced Accounts Receivable professional with strong commercial collections experience and expertise working with customer billing portals, we encourage you to apply.
Addison Group is an Equal Opportunity Employer.
Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
