POTTERY RETAIL SALES
Job Description
We are seeking a motivated, dependable, and customer-focused Retail Sales Associate to join our Pottery/Fountain Department. This position is primarily outdoors in our pottery display area and offers the opportunity to work with a diverse clientele, including builders, designers, landscape professionals, and homeowners.
Responsibilities:
Provide exceptional customer service from initial greeting through final sale
Assist customers in selecting pottery and related products for residential and commercial projects
Build and maintain relationships with builders, landscape professionals, and homeowners
Prepare quotes, process sales, and accurately enter customer orders using our computer systems
Complete the administrative and back-end tasks necessary to ensure every order is accurate and completed on time
Maintain an attractive, organized, and well-stocked outdoor pottery display
Assist with loading, moving, and arranging pottery and other merchandise
Work collaboratively with team members to uphold the high standards Jacksons is known for.
Qualifications:
High School diploma or equivalent
Previous retail sales and customer service experience preferred
Comfortable using computers, point of sale systems, and other business software
Strong organizational skills and excellent customer service skills are a must
Previous experience in project management is a plus
Outstanding communications skills and commitment to customer satisfaction
Self-motivated with a positive attitude and a strong work ethic
Mature, dependable, and responsible
Bilingual (Spanish/English) is a plus but not required
Physical Requirements:
Position is primarily outdoors working in various weather conditions including heat and cold
Ability to stand and walk for extended periods
Ability to lift and move heavy pottery and merchandise with assistance when needed
Comfortable performing physical work throughout the day
The ideal candidate is someone who:
Enjoys working with people and providing and excellent customer experience
Takes ownership of every customer interaction and follows through on commitments
Is organized, detail-oriented, and able to manage multiple tasks
Has a strong work ethic and isn't afraid of physical work
Is proactive, dependable, and willing to go above and beyond for customers and colleagues
Takes pride in representing a well-established, high-end business with professionalism and integrity
If you are looking for an opportunity to join a respected Dallas company with over 4 decades of success and become part of a team that values excellence, hard work, and outstanding customer service, we would love to hear from you.
