Bilingual Customer Service Representative

• Provide professional and courteous customer support via phone, email, and/or chat.
• Assist customers with inquiries, concerns, or account-related questions.
• Maintain detailed and accurate records of customer interactions in internal systems.
• Communicate effectively with team members and supervisors regarding customer needs or concerns.
• Adhere to company policies, procedures, and service standards.

• Fluent in both English and Spanish (verbal and written).
• Previous experience in a customer service or client support role.
• Must be open to part-time work; full-time hours may be available but part-time availability is required.
• Strong communication and problem-solving skills.
• Ability to remain professional and calm under pressure.
• Comfortable working with computers and navigating multiple systems.
• Dependable, self-motivated, and able to work independently or as part of a team.

• Experience in a bilingual customer service environment.

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