Service Manager

Responsibilities

• Maintain above average Customer Service.
• Ability to motivate ASMs and technicians
• Understand customer concerns
• Explain service being performed and keep customer informed and updated throughout the service of their vehicle
• Stay up to date on new products, features, accessories and attending product training as required
• Maintain a service customer follow up system that supports repeat and referral business and contributes to customer happiness
• Hire and supervise all service department personnel, as well as monitor their performance in servicing customers

Qualifications

• A minimum of 3 years of experience as a service manager
• Strong focus on providing excellent customer service
• Amazing communication skills
• Clean driving record & valid driver's license
• Driven personality, eager to improve and able to work within and support internal teams

A state of the art showroom with a luxury waiting area for customers. You will have the most updated technology and tools to perform your position. As a leader in the automotive industry, we are dedicated to forming long-lasting relationships with our clients and our employees.Opportunity has no limit. We offer aggressive compensation packages, great benefits, we are involved in our community and charitable causes. Come join our team located in Northwest Indiana.