Potential Career Path Executive Housekeeper-Assistant GM-GM

Pay: $17.00 - $20.00 per hour
Job description:
Potential Career Path
Executive Housekeeper – Assistant General Manager – General Manager
Essential Job Functions
 Interview, select, train, schedule, coach and support associates, ensuring they perform in
accordance with established brand or hotel standards and consistent with IHG core
values.
 Inspect guest rooms, public areas and grounds for cleanliness, appearance and safety.
 Answer inquiries pertaining to hotel policies and services and resolve guests’ complaints
and concerns.
 Observe and monitor staff performance to ensure efficient operations and adherence to
policies and procedures.
 Prepare schedules based upon occupancy and assign duties to workers and schedule
shifts or notify vendor of weekly staffing needs.
 Take inventory and submit periodic inventory orders to insure supplies are purchased in
a timely manner.
 Prepare required paperwork pertaining to departmental functions.
 Be aware of and communicate guest service scores to drive improvement and higher
guest satisfaction.
 Develop and implement policies and procedures for the operation of the department or
the hotel.
 Practice safe work habits; follow MSDS and OSHA standards; wear protective safety
equipment and participate in safety committees as directed.
Perform other duties as requested by management
Skills:
- Previous experience in custodial or housekeeping management, preferably in a hotel or
hospitality setting
- Strong leadership skills with the ability to motivate and inspire a team
- Excellent organizational and time management skills
- Attention to detail and a high level of cleanliness standards
- Knowledge of commercial cleaning techniques and equipment
- Effective communication skills, both verbal and written
- Ability to work well under pressure and meet deadlines
Note: This job description is not intended to be all-inclusive. The employee may perform other
related duties as assigned by their supervisor.