Leasing Agent and Office Administrator

Job Description

We are currently seeking an enthusiastic, organized, and customer-focused Assistant Property Manager / Leasing Agent to join our growing team. As the first point of contact for our company, this individual plays a critical role in creating a positive and professional first impression for current residents, prospective tenants, owners, vendors, and the general public.

The successful candidate will be responsible for answering incoming telephone calls, responding promptly and professionally to tenant and prospective tenant emails, and directing inquiries to the appropriate team members. A consistently positive attitude, exceptional communication skills, and a genuine desire to provide outstanding customer service are essential for this role. Your office duties will also include office administration, supplies/inventory monitoring, and incoming rent and mail entry.

In addition to front office responsibilities, this position will have direct interaction with prospective tenants by conducting property showings throughout Winnebago County and surrounding areas. Responsibilities also include completing daily property and showing reports, assisting the Property Manager with marketing available properties, processing rental applications, and supporting the day-to-day operations of the property management team.

The ideal candidate is highly organized, possesses excellent time management and prioritization skills, maintains a good driving record, and is comfortable working both independently and collaboratively. They are naturally driven to deliver exceptional customer service, build trust with residents and prospective tenants, and maintain a professional, friendly demeanor in every interaction. A proactive attitude, strong attention to detail, and the ability to thrive in a fast-paced environment are essential for success in this position.

REQUIREMENTS:

Some experience in sales/marketing or a service-related industry, property management & fair housing preferred

Computer & phone app proficiency - Microsoft Office

Local area knowledge

Valid driver's license and insurance is required

Competency in, or the ability to become competent in, the following:

WI Statute Chapter 704 (LANDLORD AND TENANT law)

Wisconsin Legislature: Chapter ATCP 134 (RESIDENTIAL RENTAL PRACTICES)

Property Management and Real Estate Trade Practices

Rental Property Maintenance

Benefits & Pay

Compensation for this position is a base salary of $40k annually per hour plus commission on closed leases with the opportunity for additional bonuses.

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At Real Property Management, our proven experience has given us the edge in developing top-tier property management professionals. We are a small and intimate office, but as a franchisee of one of the largest residential management corporations in the United States, we have a support system unmatched by even the largest firms in the area.

Our culture revolves around a simple work hard-play hard dynamic. One minute you're laughing and "hanging out" in the office, the next you're dealing with an extremely urgent and often life altering situation for one of our clients or tenants. We expect our staff to always be "on," but do not believe in assigning busy work or other duties that exist for the sake of existing. If you're looking for a job that offers rigidity and constant direction, this is not for you. As such, there is opportunity for significant remote/work from home availability once the individuals becomes more established in their position.