ED Registration Specialist

Job Title: ED Registration Specialist (Second Shift)

Industry: Healthcare

Location: Chicago, IL

Assignment Type: Contract (Open-Ended)

Pay: $19–$21/hour (up to $22/hour based on experience)

Work Schedule: Monday–Friday, 3:00 PM – 11:30 PM (rotating Tuesday–Saturday schedule approximately once per month; initial daytime training required)

Benefits: This position is eligible for medical, dental, vision, and 401(k).

About The Company:

This opportunity is with a well-known healthcare organization recognized for delivering high-quality patient care. The team is supported by experienced leadership and offers a structured environment with opportunities to develop within patient access operations.

Job Description:

The ED Registration Specialist plays a key role in supporting patient intake within a fast-paced emergency department setting. This position focuses on collecting accurate patient information, verifying insurance coverage, and assisting patients with financial responsibilities while ensuring a smooth registration experience.

Key Responsibilities:

• Gather and confirm patient demographic and insurance details through direct interaction and phone communication
• Enter, review, and maintain accurate patient records within the electronic health record system
• Assist with patient scheduling as well as check-in and discharge workflows when needed
• Collect upfront payments and accurately document financial transactions
• Verify insurance coverage and eligibility using various verification methods
• Support authorization and pre-certification activities, including documentation submission
• Estimate patient financial responsibility and identify eligibility for assistance programs
• Guide patients through financial assistance options, insurance processes, and payment plan setup
• Educate patients on billing procedures and financial expectations
• Maintain thorough and accurate documentation of patient interactions
• Stay current on payer guidelines and registration best practices
• Provide general administrative and patient support as assigned

Qualifications:

• Prior experience in patient registration; emergency department experience preferred
• Hands-on experience with Epic (required)
• Basic understanding of insurance verification and healthcare billing processes
• Strong attention to detail and ability to manage high-volume work
• Excellent interpersonal and communication skills
• Proven reliability with consistent attendance and strong work ethic
• Flexible schedule availability

Additional Details:

• Approximately 4-week training period on day shift (9:00 AM – 5:30 PM)
• Fully onsite role in a fast-paced clinical environment
• Background check, drug screening, and additional compliance requirements required
• High school diploma required from an accredited institution (education verification required)
• Public transportation is recommended due to limited and costly parking options

Perks:

• Opportunity to gain experience in a highly respected healthcare setting
• Supportive leadership and team-oriented environment
• Structured onboarding and training program
• Potential for long-term opportunity based on performance
• Access to comprehensive benefits upon eligibility

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.