Customer Service Representative
Job Description
At Lebrun Insurance Agency, Inc, we are dedicated to providing top-notch insurance services with a personal touch. Located in the heart of West Palm Beach, Florida, we pride ourselves on our commitment to our community and the relationships we build with our clients. As a member of our team, you will be an integral part of our mission to support and protect our clients through exceptional insurance solutions. If you thrive in a fast-paced environment, enjoy helping others, and appreciate a culture of teamwork and respect, you'll feel right at home in our office. We are looking for an Insurance Sales and Customer Service Representative who shares our passion for outstanding service and is ready to make a positive impact every day. Join us at Lebrun Insurance Agency, where your contributions will be valued and your potential for growth is limitless.
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Mon-Fri Schedule
Hands on Training
Career Growth Opportunities
Evenings Off
Responsibilities
- Achieve sales goals through generating new business and cross-selling existing customers.
- Identify and qualify sales leads generated from a variety of sources.
- Client Communication: Interact directly with clients to understand their insurance needs and provide personalized solutions.
- Policy Recommendations: Offer expert advice on insurance coverage options and tailor plans to suit individual client requirements.
- Client Retention: Build strong relationships with clients to promote loyalty and satisfaction with our services.
- Professional Development: Stay informed about industry trends and regulations to provide accurate and timely information to clients.
Requirements
- No insurance experience required.
- Active 440 license is preferred
- Previous experience in a customer-facing role is preferred
Comfort using standard computer systems and basic insurance management software.
Clear and empathetic communication style for phone and email interactions.
- Strong attention to detail when processing policy changes or documentation.
- confident, motivated individual who works well independently.
