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Posted August 01, 2026

Production Coordinator / Customer Service Representative

FASTSIGNS #180703
Baton Rouge, LA, US Full Time

Job Description

Job Description
Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Free uniforms
  • Health insurance
  • Paid time off
  • Training & development

FASTSIGNS #180703 is hiring for a Production Coordinator / Customer Service Representative to join our team!

About the RoleFASTSIGNS Baton Rouge South is looking for an organized, detail-driven professional to manage the full lifecycle of client sign and print orders — from initial client contact through design coordination, production scheduling, and installation. No sign industry background is required. What matters most is a proven ability to run multiple concurrent projects through a structured process without things falling through the cracks.

What You'll Do%CF; Serve as a primary point of contact for clients placing orders, answering questions, and providing updates.

%CF; Accurately enter and manage every job in our order management system from intake through completion.

%CF; Coordinate scheduling across design, production, and installation teams to keep jobs on track and on time.

%CF; Communicate proactively with clients and internal teams when timelines shift.

%CF; Maintain accurate, up-to-date records for every order — no verbal-only or off-system arrangements.

%CF; Support day-to-day operations of the location and help maintain a smooth, well-run shop.

What We're Looking For%CF; 2+ years in a role involving scheduling, production coordination, project coordination, or client account management (any industry).

%CF; Demonstrated comfort using a CRM, ERP, scheduling tool, or similar system as part of daily work.

%CF; Strong organizational habits — someone who defaults to checklists, written records, and follow-through.

%CF; Confident, professional communication with clients, including under time pressure.

%CF; Comfortable in a hands-on, small-business environment wearing multiple hats.

%CF; Sign, print, or manufacturing industry experience is a plus but not required.

Compensation & DetailsBase salary range: $45,000–$58,000/year, commensurate with experience (equivalent to approximately $22–$28/hour). Final offer based on demonstrated scheduling/ops experience and system fluency.

Location: Baton Rouge, LA. Full-time, in-person.
11135 Industriplex Blvd #800, Baton Rouge, LA 70809

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