Warranty Administrator / Administrative Assistant
Job Description
Join One of the Southeast's Premier Toyota Dealerships
Savannah Toyota is seeking a motivated, organized, and detail-oriented Warranty Administrator / Administrative Assistant to join our growing service team. This is an excellent opportunity for someone who enjoys working in a fast-paced environment and takes pride in accuracy, organization, and customer service.
Why Savannah Toyota?
At Savannah Toyota, we believe our people are our greatest asset. We are committed to creating a positive work environment where employees are respected, supported, and given opportunities to grow. If you're dependable, detail-oriented, and ready to become part of a winning team, we'd love to hear from you.
Benefits
Annual Base Salary Based on Experience
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Retirement Plan
Responsibilities
- Process and submit manufacturer warranty claims accurately and promptly.
- Monitor claim status, payments, and rejections.
- Maintain warranty documentation and ensure manufacturer compliance.
- Assist with warranty audits and policy procedures.
- Support the Service Director and management team with administrative duties.
- Prepare reports, spreadsheets, and correspondence.
- Answer phones and assist customers and dealership personnel professionally.
- Organize files and maintain confidential records.
- Perform other administrative duties as assigned.
Requirements
- Previous dealership warranty experience is preferred.
- Experience with Toyota warranty processing is a plus, but not required.
- Strong organizational skills with exceptional attention to detail.
- Excellent computer skills (Microsoft Office, Outlook, Excel).
- Ability to multitask and prioritize in a fast-paced environment.
- Positive attitude with strong communication and teamwork skills.
- Reynolds & Reynolds Ignite experience is a plus.
