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Posted August 01, 2026

Customer Relationship Specialist

Ward's Dog Training
Midlothian, TX, US Full Time
20USD per hour

Job Description

Job Description

We’re looking for an enthusiastic, highly motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you’re interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you!

Compensation:

$15 - $20 hourly


Responsibilities:
  • Create records of customer interactions and follow up to ensure all questions have been answered
  • Find patterns in customer complaints and bring them to the team for improvement
  • Maintain customer accounts and update with new account information as needed
  • Utilize scripts to handle difficult customer situations and bring them higher up, if necessary
  • Reply to incoming calls from customers including products and service questions, general information, and complaints

Qualifications:
  • Excellent active listening, interpersonal, and communication skills
  • High school diploma, G.E.D. or equivalent
  • Previous work in a customer-facing position

About Company
  • You’ll be part of a high-achieving, fast-growing business with huge opportunities for personal and professional growth
  • You’ll have the freedom to flex both your organizational superpowers and creative energy
  • Your voice matters—you’ll help build systems, processes, and content that shape the future of our company
  • No two days are the same—you’ll stay challenged, inspired, and valued

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