Posted August 01, 2026
Office Admin - Shipping/Receiving
Crucial Link Group
Parma, OH, US
Full Time
Job Description
Job Description
Crucial Link is hiring in
Parma 44130 for an
Office Administrator
Must be willing to submit to a Nationwide Background Check and Pre-Employment Drug Test.
Office Administrator (Reception + Customer Service + Shipping/Receiving)
Location: Cleveland, OH 44130 (Westside)
Pay: $40,000–$50,000 per year (based on experience)
Pay: $40,000–$50,000 per year (based on experience)
Job Type: Full-time - Temp to Hire “trial period” leading to direct hire opportunity.
Schedule: Mon–Fri 9:00am – 5:00pm
Job Summary
We’re hiring an upbeat, detail-oriented Office Administrator to support front office operations. This role is the first point of contact for visitors and callers, provides strong customer service support, and helps keep shipping & receiving organized and accurate.
Key Responsibilities
Reception / Front Desk
- Greet visitors, answer phones, and route calls/messages professionally
- Manage incoming/outgoing mail and general office coordination
- Support scheduling and basic administrative tasks as needed
Customer Service
- Assist customers via phone/email with orders, questions, and general support
- Enter orders, update customer information, and track requests to completion
- Communicate with internal teams to ensure timely, accurate responses
Shipping & Receiving
- Prepare shipping paperwork (packing slips, labels, BOLs) and coordinate pickups
- Receive deliveries, verify counts, and help maintain organized inventory/records
- Track shipments, update logs, and communicate shipment status internally/externally
Qualifications
- 1–3+ years of administrative, reception, customer service, or shipping/receiving experience
- Strong communication and customer service skills
- Organized, reliable, and comfortable multitasking in a fast-paced environment
- Basic computer skills (Microsoft Office; experience with ERP/shipping systems is a plus)
- Able to lift up to 25–30 lbs occasionally (boxes, supplies)
Preferred (Nice to Have)
- Experience with UPS/FedEx shipping platforms or ERP/order entry systems
- Manufacturing/warehouse office experience
Benefits Available – Once Hired on (temp to hire/direct hire)
